Citizens Advice Woking provides local clients with free, confidential and independent advice to anyone who needs it, whatever their problem.
Citizens Advice Woking (CAW) was originally set up to support the local community through difficulties brought about by the 1939-45 war. Today, we are again facing difficult and challenging times and it seems hard to believe that some of the problems that were brought to us back then are still as real today.
On average, we see over 6,000 people each year (nearly 10% of the Woking adult population) who come to us for help and advice on issues, particularly Debt, Benefits, and Housing. This can be in person, at our town centre offices and outreach in Byfleet and Sheerwater, or on the phone. We also can visit an old or vulnerable person in their home, at a time to suit them, if they are unable to come to our offices by themselves. There is not much that you can get for free these days but we are proud that our advice services remain free, impartial, independent and confidential.
Our well-qualified volunteer team, including specialists in particular advice areas, guide clients through their problems and provide them with options. At a time when there is little money around, our costs have risen, coinciding with our services being in greater demand with increasingly complex client problems, meaning a daily struggle for them to make ends meet.
A common perception is that the CAW is Government funded. The reality is that we are a local independent registered Charity, part of the national Citizens Advice network, and we rely on local funding in order to continue supporting and advising those who are unable to help themselves.
As an example of our value to Society, for every £1 invested in our service in 2023 – 24, we generated £37.13 in wider economic and social benefits (public value).
Feel free to browse our website
https://www.wokingcab.org/
